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Corporate Receptionist - SIA Licence Essential

Job Title: Corporate Receptionist - SIA Licence Essential
Contract Type: Permanent
Location: London, England
Salary: Up to £27300 per annum
Start Date: ASAP
Reference: LO003889_1521653361
Contact Name: James Brewer
Contact Email:
Job Published: March 21, 2018 17:29

Job Description

Our client is currently seeking a Corporate Concierge to work at a high end commercial building in SW1. Shift pattern is 4 days on, 4 days off working from 7am-7pm.

Key Responsibilities:
- Meet and greet clients and answer enquiries by telephone or from callers to the desk. Assist visitors when required.
- Ensuring that the highest levels of customer care and service are maintained at all times. Deal effectively with complaints, take the correct action and remain courteous at all times.
- Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.
- Uploading information onto portal if required.
- Check and screen all visitors and guest and any contractor staff, ensuring that they have permission to be present in the building. Report any suspicious/unusual behaviour, calling the police if necessary.
- Carry out regular patrols of the entire building and report any faults and/or security breaches found to the Building Manager.
- Ensure the tidiness of the common areas of the building.
- Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency.
- Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys.
- Responsibility for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail.
- Be able to give a clear and concise handover at the end of the shift, highlighting any events that have occurred and forthcoming events.
- Maintain a clean and smart appearance at all times, wearing either the staff uniform or a suit.

Experience working in 5* hotels, luxury residential apartments or corporate offices would be desirable. Only candidates with valid SIA licences will be considered for the role. The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.