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Concierge - High End Luxury Development

Job Title: Concierge - High End Luxury Development
Contract Type: Permanent
Location: Chelmsford, Essex
Salary: £21000 per annum
Start Date: ASAP
Reference: LO003287_1487863116
Contact Name: Charley Noakes
Contact Email:
Job Published: February 23, 2017 15:18

Job Description

Our client are looking for a concierge for a luxury development situated near the village of Danbury. The development is a gated community, which includes tennis courts, a rose garden and is situated within a deer park.

You will be required to work Monday to Friday - 0800 to 1600

Duties include;
- To meet and greet the residents, answer enquiries by telephone, email or callers to the
front desk.
- Assist the residents, guests and visitors with reasonable job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover.
- To ensure that the highest levels of customer care and service are maintained at all times.
- Deal effectively with complaints, take the correct action and remain courteous.
- Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.
- Taking appropriate action in the event of an emergency and immediately advising your manager.
- Responsible for all deliveries to main reception desk, receiving and safekeeping of all parcels/registered mail.

We are seeking candidates who have worked within the 4/5* hospitality sector and have luxury hotel or residential block experience.

Successful applicant must provide two references and will also undertake a disclosure check for unspent criminal convictions.