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Job Title: Concierge
Contract Type: Permanent
Location: Bracknell, Berkshire
Salary: Up to £25000 per annum + Commisson
Start Date: asap
Reference: LO004316_1548325295
Contact Name: Craig Higgs
Contact Email:
Job Published: January 24, 2019 10:21

Job Description

Our client are looking for a Concierge to work at a luxury developemtn based in Bracknell.

You will work 40 hours per week (Monday - Friday mainly during the day but you may be requires to work in the evening and on the weekdn occasionally)

The role is a front of house role with a lettings aspect to it which allows you to add to your basic salary with commission based on securing lettings.

Key responsibilities will include:

- Carrying out viewings to close and generate immediate lettings on site for a healthy commission package.
- Gain the respect and support of the building's residents by delivering great customer service
- Ensuring a warm, welcoming environment for residents and all visitors and deliver great service.
- Supporting residents with any queries and directing any maintenance issues to the relevant Head Office teams.
- Manage and host monthly resident events and encourage residents to participate
- Assist tenants moving into their apartment and complete apartment tenancy inspections and appliance inductions as needed.
- Mail and resident parcel management
- Reporting development maintenance issues to Head Office in a timely manner
- On site contractor management
- Day to day management of the amenity spaces including booking coordination for gym, parking, and residents' lounge.
- Conduct weekly inspections of the communal areas of the development
- Spot cleaning and addressing any clean up issues as they arise
- Issuing and cancelling of door entry fobs and maintaining access control database.
- Generate positive reviews via Google from residents

The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.