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Job Title: Concierge
Contract Type: Permanent
Location: West London, London
Salary: £21000 per annum
Start Date: 01/07/2015
Reference: 00002485
Contact Name: Charley Noakes
Contact Email:
Job Published: April 27, 2015 10:48

Job Description

Our client is currently looking for a new concierge for a residential development based in West London.

Shifts will be 4on/4off - 07.00am to 19.00pm

Duties include;
- Providing an excellent 5* front of house service to all residents and guests to the development
- To ensure that all residents are properly greeted and that any messages, mail, correspondence, parcels, deliveries or dry cleaning is passed to them promptly as per procedure.
- To work with integrity to maintain the privacy and confidentiality of all residents, their guests and visitors.
- To assist residents in offering a complete Concierge services including: courier services, cinema/theatre tickets, restaurant reservations, car hire, booking tours, airline reservations, delivery/collection of articles for tenants, making appointments for hair dressers, doctors, dentists etc and offering assistance in services such as florists, caterers, chefs, dog walkers etc.
- Ensuring that all such activities are recorded, accounted for and re-charged to residents (where applicable), according to procedure.
- To coordinating the day to day running of the concierge desk.
- To regularly liaise as a point of contact between visitors, owners/residents, and Staff to ensure all relevant information is communicated correctly and efficiently and duties carried out promptly.

We are seeking candidates who have worked within the 4/5* hospitality sector and have luxury hotel or residential block experience.

All candidates must be willing to undertake a full CRB and vetting check and be able to provide full references.