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Building Manager

INFORMATION ABOUT THIS JOB

Job Title Building Manager
Contract Type Permanent
Contract Duration
Location North West London, London
Salary Up to £30000 per annum
Job Published 15 days ago
REF 1105BM_1589192839
Contact Name Georgia Gartland
Contact Email georgia.gartland@pmr.uk.com

Job Description

Our Client manages a luxury residential development in North West London and are currently seeking a Building Manager to join the team.

Hours of work are: Monday - Friday 08:00am - 17:00pm excluding bank holidays, and salary is £30,000

Building Manager role:

The main purpose for the Building Manager is to be an effective and assuring presence to deal with the varied requirements of the residents with large emphasis on customer service.

To assist and lead by example the smooth running of the concierge desk and all concierge operations. The include but are not limited to;

- Answering communication received (phone, email)
- Post Duties
- Key logging and management
- Overseeing procedures and software relating to the concierge role
- Rota/cover management
- Assisting with staff management, training and protocol
- Heading up Customer Service and Social Sustainability
- Any other such projects and items as required by the Estate Manager

Based mostly Front of House with a heavy emphasis resident interaction & wellbeing.

To intercept and be first port of call for complaints relating to the staffing and communication to the residents.

Lead Social Sustainability program

Experience is required, preference for working within the hotel/service industry with a big emphasis on providing a 5* service. Clear voice, calm and assuring presence and someone who can lead by example throughout a varied and changeable day to day role.

The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.

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Ref: 1105BM_1589192839 | Published: 11th May 2020

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