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Night Concierge

Job Title: Night Concierge
Contract Type: Permanent
Location: West End, London
Salary: £20000 per annum
Start Date: ASAP
Reference: LO003315_1489162730
Contact Name: Charley Noakes
Contact Email:
Job Published: March 10, 2017 16:18

Job Description

Our client manage a number of luxury residential developments across London and require a Night Concierge for a newly renovated luxury residential block of apartments based in Marylebone.

You will be required to work on a 4on/4off shift pattern and the hours will be 19.00pm to 07.00am

Duties include;
- To meet and greet the residents, answer enquiries by telephone, email or callers to the
front desk.
- Assist the residents, guests and visitors with reasonable job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover.
- To ensure that the highest levels of customer care and service are maintained at all times.
- Deal effectively with complaints, take the correct action and remain courteous.
- Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.
- Taking appropriate action in the event of an emergency and immediately advising your manager.
- Responsible for all deliveries to main reception desk, receiving and safekeeping of all parcels/registered mail.

We are seeking candidates who have worked within the 4/5* hospitality sector and have luxury hotel or residential block experience.

Successful applicant must provide two references and will also undertake a disclosure check for unspent criminal convictions.