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Night Concierge

Job Title: Night Concierge
Contract Type: Permanent
Location: North West London, London
Industry:
Salary: £23000 per annum
Start Date: September
Reference: LO003054
Contact Name: Charley Noakes
Contact Email: charley.noakes@fpmr.co.uk
Job Published: August 18, 2016 17:21

Job Description

Our client is currently seeking two experienced Night Concierge for a brand new residential development based in North West London.

Shifts will be 4on/4off - 19.00pm - 07.00am

Duties include;
- Providing an excellent 5* front of house service to all residents and guests to the development
- To ensure that all residents are properly greeted and that any messages, mail, correspondence, parcels, deliveries or dry cleaning is passed to them promptly as per procedure.
- To work with integrity to maintain the privacy and confidentiality of all residents, their guests and visitors.
- To assist residents in offering a complete Concierge services including: courier services, cinema/theatre tickets, restaurant reservations, car hire, booking tours, airline reservations, delivery/collection of articles for tenants, making appointments for hair dressers, doctors, dentists etc and offering assistance in services such as florists, caterers, chefs, dog walkers etc.
- Ensuring that all such activities are recorded, accounted for and re-charged to residents (where applicable), according to procedure.
- To coordinating the day to day running of the concierge desk.
- To regularly liaise as a point of contact between visitors, owners/residents, and Staff to ensure all relevant information is communicated correctly and efficiently and duties carried out promptly.


We are seeking candidates who have worked within the 4/5* hospitality sector and have luxury hotel or residential block experience.

Successful applicant must provide two references and will also undertake a disclosure check for unspent criminal convictions.