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Estate Manager

Job Title: Estate Manager
Contract Type: Permanent
Location: Bath, Somerset
Industry:
Salary: £35000 per annum
Start Date: ASAP
Reference: LO003521_1502804949
Contact Name: Evie Hepburn
Contact Email: evie.hepburn@pmr.uk.com
Job Published: August 15, 2017 14:49

Job Description

Our client is seeking an Estate Manager to oversee the day to day running of a large residential apartment development in Bath.

Duties:
Meet and interact with residents in a customer friendly and professional manner.
Liaison with office based teams and the client as required.
Ensure reasonable resident issues and service requests are addressed promptly and in line with company response times.
Develop annual service charge budgets and oversee ground rent and service charges including interim and final invoicing and collection.
To identify incidents and maintenance issues and direct action where appropriate.
To ensure health and safety guidelines are adhered to and all risks to visitors, staff and residents are removed or reported.
To carry out block, works and inspections (sometimes off site)
Organising and supervising repair, maintenance and, if required, improvement works under existing contracts or arrangements.
Appointing and managing caretakers and contractors as required to provide or perform services on behalf of the freeholder and/or tenants.
Monitoring the performance of caretakers and contractors generally to assure value for money and quality of service.
Ensuring that the company service complies with all statutory and regulation provisions and requirements including Health & Safety.
Establishing and maintaining a good working relationship with third party suppliers (such as contractors and agents).
Attending meetings as may be required from time to time in fulfilment of the company service obligations, including Residents.

Skills and Abilities:

- Articulate in both written and verbal communication
- Numerate with good IT skills
- Able to work on own initiative and prioritise
- Decision making

Personal Attributes:

- To be personable in a team environment
- To be self motivated
- To need minimum supervision