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Day Concierge

Job Title: Day Concierge
Contract Type: Permanent
Location: West London, London
Salary: £21000 per annum
Start Date: ASAP
Reference: 00002497
Contact Name: Charley Noakes
Contact Email:
Job Published: January 04, 2016 15:11

Job Description

Our client is currently looking for a new concierge for a residential development based in West London.

Shifts will be 4on/4off -07.00am - 19.00pm

Duties include;
Providing an excellent 5* front of house service to all residents and guests to the development
To ensure that all residents are properly greeted and that any messages, mail, correspondence, parcels, deliveries or dry cleaning is passed to them promptly as per procedure.
To work with integrity to maintain the privacy and confidentiality of all residents, their guests and visitors.
To assist residents in offering a complete Concierge services including: courier services, cinema/theatre tickets, restaurant reservations, car hire, booking tours, airline reservations, delivery/collection of articles for tenants, making appointments for hair dressers, doctors, dentists etc and offering assistance in services such as florists, caterers, chefs, dog walkers etc.
Ensuring that all such activities are recorded, accounted for and re-charged to residents (where applicable), according to procedure.
To coordinating the day to day running of the concierge desk.
To regularly liaise as a point of contact between visitors, owners/residents, and Staff to ensure all relevant information is communicated correctly and efficiently and duties carried out promptly.

We are seeking candidates who have worked within the 4/5* hospitality sector and have luxury hotel or residential block experience.

All candidates must be willing to undertake a full CRB and vetting check and be able to provide full references.