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Day & Night Concierge Team

Job Title: Day & Night Concierge Team
Contract Type: Permanent
Location: West London, London
Industry:
Salary: £25000 per annum
Start Date: June
Reference: 00002486
Contact Name: Charley Noakes
Contact Email: charley.noakes@fpmr.co.uk
Job Published: April 27, 2015 12:52

Job Description

Our client are currently looking for a team of Concierge staff to staff up a new residential development based in West London.

Working hours dependant on successful candidates (Monday - Friday/Shifts or Weekends)

Duties will include:
- Providing an excellent 5* front of house service to all residents and guests to the development
- To ensure that all residents are properly greeted and that any messages, mail, correspondence, parcels, deliveries or dry cleaning is passed to them promptly as per procedure.
- To work with integrity to maintain the privacy and confidentiality of all residents, their guests and visitors.
- To assist residents in offering a complete Concierge services including: courier services, cinema/theatre tickets, restaurant reservations, car hire, booking tours, airline reservations, delivery/collection of articles for tenants, making appointments for hair dressers, doctors, dentists etc and offering assistance in services such as florists, caterers, chefs, dog walkers etc.
- Ensuring that all such activities are recorded, accounted for and re-charged to residents (where applicable), according to procedure.
- To coordinating the day to day running of the concierge desk.
- To regularly liaise as a point of contact between visitors, owners/residents, and Staff to ensure all relevant information is communicated correctly and efficiently and duties carried out promptly.



All candidates must be willing to undertake a full CRB and vetting check and be able to provide full references