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Concierge - E14 - Hotel Experience beneficial

Job Title: Concierge - E14 - Hotel Experience beneficial
Contract Type: Permanent
Location: East London, London
Salary: £19305 per annum
Start Date: ASAP
Reference: LO003033
Contact Name: Mark Allen
Contact Email:
Job Published: January 11, 2017 10:31

Job Description

Our client is currently seeking Concierge staff to work at a luxury residential apartment development in East London.

Working hours could be either 4 on 4 off daysor nights, but there are mix shifts available working 45 hours per week.

To assume a residential on-site role and provide a point of contact for the residents and their needs. To ensure that the property is run smoothly and to provide a security presence and administration assistance where necessary. The front of house position will be predominantly situated at the main reception desk.

Manage all aspects of front of house concierge office.
Assisting residents, contractors and visitors when and where required.
CCTV monitoring.
Routine Patrols of the development.
Electric meter and water reading for residents.
Keeping a diary of all works and visits.
Reporting Faults and Defects through appropriate channels.
Answer telephone calls and emails and logging of messages.
Signing in and out visitors and contractors.
Receiving parcels and letters on behalf of residents then programming them on a parcel data base system before putting them on shelf for collection.
Key Holding and management, programming fob keys and car remote control fobs for contractors and residents.
Handing out keys and access fob to cleaners, residents and contractors as required.
Able to give a clear and concise handover at the end of the shift.

Previous experience working in luxury residential apartments would be desirable however 4/5* hotel experience would also be suitable.

An SIA Licence would be beneficial