Day Porter - East London

Our client is recruiting for a pro-active Day Porter to work on a residential block based in East London, Docklands. You would be working a mixture of duties, including front of house desk coverage as well as general cleaning and maintaining of the block day to day.

Hours: Monday to Friday, 8am to 5pm

Salary: £30,000 to £32,000 depending on experience

Main duties:

• Investigate faults and issues that arise within the development, this can be from leaks to fire alarms or bike theft. These reports must be documented within the hand over log.
• Daily tasks will include dusting, sweeping, mopping, emptying bins and vacuuming of communal areas. When required, disposal of rubbish in the designated rubbish collection area.
• To carry out deep cleaning of the block, general upkeep of the building to ensure the site is in fantastic condition for residents.

• Provide courteous and helpful assistance to residents, visitors, and contractors, especially those residents with mobility issues.
• Conduct daily inspections of all communal areas in the designated block(s) and promptly report any repairs, security concerns, or health and safety issues to the Site Supervisor.
• Monitor site activity using CCTV, noting any suspicious behaviour and addressing trespassers on the premises, if safe to do so. If trespassers refuse to leave or you feel threatened or uncomfortable, contact the police.

• To take telephone calls out of hours for emergencies on the mobile and to liaise with the Manager in resolving the issue - such as lock outs, leaks and break ins
• Release keys to the common parts to approved persons / contractors as advised, and keep record of distribution in key log book
• Record activities and presence of Contractors in the log book
• Maintain a daily diary
• Ensure all contractors comply with the rules of the building - no use of front door or passenger lifts for access - use of ramp only and good lifts
• Instruct resident's contractors to clean any mess left in the common parts
• Receive deliveries on behalf of residents and alert those residents accordingly
• Ensure all email messages are responded to same day and passed on accordingly
• Assist to expediently resolve minor maintenance issues
• Ensure notices posted on the notice boards on office door are current and relevant and remove those which are not
• Release keys to individual flats to approved persons / contractors as advised by the flat owner, and keep record of distribution in key log book

Candidates must have previous experience within residential or hotels, working in a similar environment.

The ideal candidate will be well presented, have great IT skills and speak fluent English.

You will have strong customer service skills and be confident in managing your own daily tasks.

If you do not hear back within 2 weeks of applying, that would mean you were unsuccessful.